THE ULTIMATE LUXURY
Terms and Conditions
Terms and Conditions
1. Introduction
Welcome to Dinuda Resort. By making a reservation with us or using our services, you agree to comply with and be bound by the following terms and conditions.
2. Reservations
- Booking Confirmation: A reservation is confirmed only upon receipt of a confirmation email from Dinuda Resort.
- Payment: Full payment or a deposit may be required to secure your reservation. Payment details will be provided at the time of booking.
- Cancellation Policy: Please refer to our cancellation policy for information on how to cancel your reservation and any applicable fees.
3. Check-In and Check-Out
- Check-In Time: From 2:00 PM
- Check-Out Time: By 12:00 PM
- Early check-in or late check-out requests are subject to availability and may incur additional charges.
4. Guest Conduct
- Guests are expected to behave respectfully and not cause any disturbance to other guests.
- Any damage caused to the property by a guest will be charged to the guest’s account.
5. Privacy Policy
- We are committed to protecting your privacy. Please refer to our privacy policy for details on how we collect, use, and protect your personal information.
6. Liability
- Dinuda Resort is not liable for any loss, damage, or injury sustained by guests or their property during their stay.
- Guests are responsible for their personal belongings and are advised to take appropriate precautions.
7. Use of Facilities
- Guests are entitled to use the facilities provided by Dinuda Resort, subject to availability and any specific terms and conditions applicable to certain facilities.
- Guests must follow all instructions and rules provided by Dinuda Resort regarding the use of facilities.
8. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka.
- Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
9. Changes to Terms
- Dinuda Resort reserves the right to modify or update these terms and conditions at any time without prior notice.
- The latest version of the terms and conditions will be available on our website and will apply to your reservation.